E-Bill Express is our secure payment portal that allows you to pay your monthly premiums and medical bills online. Invoices are available in E-Bill Express each month. You can make a single payment or set up automatic recurring payments.
Frequently Asked Questions About E-Bill Express
After enrolling in this payment service, when can I start paying my bills?After you complete and submit the enrollment form and respond to the activation email, we will start your service immediately. You can then access the service to pay a current bill or view past bills. You should begin receiving an E-Bill notification within a month or so, depending upon the billing cycle.
It is possible the domain of the URL changed when you hit “Back.” To fix this problem, simply start over at the E-Bill Express log-in screen. You can access it by clicking on the link at the top of this page, or by clicking the button below:
Once you submit a payment, a confirmation window will pop-up to confirm the transaction and provide you with a confirmation number. We recommend that you save or print the page for your records.
We suggest you schedule your payment for at least 3 business days before the actual payment due date.
Please allow at least 3 business days for payments to be applied to your account, so please plan your payments accordingly.
You should pay for any health bills you have. If you cannot pay the entire amount at one time, you can submit a partial payment. If we do not receive payment for services rendered, this will affect your coverage. We have the right to suspend service.
Use the initial screen to have your password emailed to the email address used when you first enrolled.
Payments are drawn from your account the same business day or the following business day, if a payment is submitted.
The funds for the payment are debited from your account on the schedule payment date. Keep in mind that you should always have funds available to cover the payment on that date.
You will receive an e-mail notification reminding you that an E-Bill has been added to your account and is ready for payment.
If you have questions about your monthly premiums and/or bills, please call Customer Service at 1-866-907-1906 (TTY: Dial 711) Monday through Friday, from 8 a.m. to 5 p.m.